Abstract

This research aimed to determine and analyze partially and simultaneously the effect of career development based on education, training, mutation and promotion on organizational commitment of frontline employees of banking sector in Mataram City. This research was a causal-associative research that aimed to analyze the correlation between one variable with other variables or how a variable affects other variables. Population of the research was frontline employees of banks that were state-owned companies in Mataram City amounted to 188 people. The samples of 65 people were obtained by using the Slovin formula. By using proportional random sampling technique, the distributed respondents of BNI amounted to 30 people, BTN amounted to 6 people and Bank Mandiri amounted to 29 people. The data analysis was performed by using multiple linear regressions. The analysis results showed that the variables of education, training, mutation and promotion positively and significantly affected the organizational commitment of frontline employees of banking sector in Mataram City. In addition, partially, the analysis results showed that the variables of education, training, mutation and promotion had positive and significant effect on organizational commitment of frontline employees of banking sector in Mataram City respectively.

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