Mediation role of job satisfaction towards effect of conflict roles on organizational commitment

Authors : Lalu Anugrah Alwan Saputra; Akhmad Saufi; Surati
article cite 12 Year 2019
source: International Journal of Social Sciences and Humanities
Abstract

The current study aimed at analyzing as well as determining job satisfaction on organizational commitment in non-medical employees at Indonesia private hospitals. It examined the influence of role conflict on organizational commitment. The population in this study were all non-medical employees of Private Hospitals in Mataram City- Indonesia. The total samples were 118 employees. The researchers, in collecting data, applied techniques of questionnaires, documentation, and interviews. After that, the data were analyzed using 3.0 Partial Least Square (PLS) program. The results of this study have indicated that the role of conflict has got a negative and significant effect on organizational commitment. It has also got a negative and significant effect on job satisfaction. Furthermore, job satisfaction has got a positive and significant effect on organizational commitment. The role conflict itself, through job satisfaction mediation, has got a negative and significant effect on organizational commitment.


Concepts :
Employee Performance and Management
Healthcare Quality and Satisfaction
Employee Performance and Leadership
article cite 12 Year 2019 source International Journal of Social Sciences and Humanities
SDGs
Decent work and economic growth
Citations by Year
YearCount
2019 12