Abstract

Quality management of secondary education units is a quality assurance system implemented by all components in the education unit. Quality management in private high schools needs to be studied and resolved so that the quality of the process and learning outcomes of students can be on par with other schools. The purpose of this study was to determine the quality management system, and the obstacles encountered. Research subjects are teachers, principals and education personnel. The research approach used is a qualitative approach. Data collection techniques are carried out through document analysis, questionnaires and interviews with data sources such as teachers, school principals and education staff. Data were analyzed descriptively qualitatively with stages of data collection, preparation of data analysis, reading all, coding data, coding text for descriptions and themes used in research. The results showed that the teaching and educational staff as a whole did not understand the quality management of secondary education units. In addition, quality programs have not been well-organized in order to meet the standards of quality management, implementation and evaluation of quality management. Constraints faced in private Islamic high schools, all school members do not have a good understanding of planning, implementing, organizing and controlling related to quality. So that school programs do not lead to a gradual improvement in quality to achieve national education standards. Both schools need to be given understanding and guidance related to school quality improvement management in accordance with the vision and mission of the school and national education standards. As a first step, private high schools need to form appropriate quality planning in order to improve the quality of the administration and learning process.

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