Abstract

A hospital is an organization that concern with activities related to services, sales and marketing to improve public health, expecially in West Nusa Tenggara (NTB). NTB is one of the 34 provinces in Indonesia. Based on data attached in 2017 NTB Province health profile of 2017, this province has 28 hospitals. Mataram, the capital city, has two regional hospitals (NTB Provincial Hospital and Mataram City Hospital) obtained plenary predicate. The predicate is used as a foundation from the Director-General of Health Development Efforts of the Republic of Indonesia to be a provincial referral hospital. To support all the activities, equipments are needed. Information Technology has been used in NTB Provincial Hospital such as software, hardware and brainware that related and mutually support the use Hospital Management Information System. This work used COBIT 4.1 framework guides the construction of a classification scheme that defines the level of security and protection of the infrastructure technology. Based on the required problems, the NTB Provincial Hospital requires recommendations as a reference in the procurement, maintenance and security of IT infrastructure. The processes used in the COBIT 4.1 framework are PO2 and AI3. This process answers the process that will be carried out in implementing IT governance to improve infrastructure at the NTB Provincial Hospital by measuring the existing maturity level. The results of the recommendations for IT governance expected to help the NTB Provincial Hospital to improve its services.

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