Abstract

This study aims to determine the effect of Workload, Work Stress and Work Motivation on Turnover Intention in non-civil servants at the Mataram City Hospital. Data collection using the survey method. The sampling technique used was purposive sampling with the criteria of employees of the Emergency Department, Stroke center and intensive care unit with a sample of 65 people from a total population of 260 non-civil servants at the Mataram City Hospital. The results showed that workload and work stress have a significant positive effect on turnover intention, while work motivation has a positive but insignificant effect on turnover intention . Based on the significant influence of workload and work stress on turnover intention, MCH is recommended to optimize employee workload and develop a work stress management program. Increasing work motivation through a fair reward system and career development is also recommended to reduce employees leaving the company.

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