Abstract

The purpose of this study was to analyze how employee engagement and organizational civic behavior (OCB) of the staff of the West Nusa Tenggara Provincial Education and Culture Office were influenced by the suitability between individuals and jobs. With 104 respondents selected through purposive sampling and analyzed using the Structural Equation Modeling-Partial Least Squares (SEM-PLS) application, quantitative techniques were used. Research shows that employee engagement has a major impact on OCB, and individual-job suitability has a significant positive impact on both. This study strengthens the connection between Person-Job Fit, Employee Engagement, and Organizational Citizenship Behavior (OCB) in public organizations, highlighting Employee Engagement as a key mediator linking job fit to extra-role behaviors. Practically, it suggests that public agencies like the Education and Culture Office of West Nusa Tenggara can improve performance through competency-based recruitment, career development, and fostering a supportive work culture to boost engagement and OCB.

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