Abstract
This study aims to explore and understand how teachers and principals in private schools implement, feel, and experience the patterns of mentoring, guidance, mentoring, and evaluation of school supervisors. This case study involved four private Islamic high schools in East Lombok, West Nusa Tenggara Province, Indonesia. The data of the research were collected through document examinations, interviews, and field observations. Semi-structured interviews were conducted with three groups of informants. Interview data were obtained from two education supervisors at Islamic private high schools, four teachers, and two school principals. The results of this study revealed that supervisors never provide transparent and open feedback to teachers so that they did not know what the supervisor's expectations were. The overall findings of this research indicate that school supervisors had carried out their duties and responsibilities in the pro-forma basis. The supervisors’ infrequent visit and lack of feedback resulted in misunderstanding and miscommunication among participants. In addition, the overall findings indicate that school supervisors in four research locations use a top-down model.