Abstract

This study aims to determine and analyse the effect of workload and organisational culture on performance with work motivation as a mediating variable in employees of Bank BSI KCP Mataram Pejanggik 2. This research uses quantitative associative causality method. The research sample was all employees at Bank BSI KCP Mataram Pejanggik 2, totalling 54 people. Data collection tools using questionnaires. Data analysis using SmartPLS 3.0 software with inner and outer model test stages. The results show that workload has no significant effect on employee performance, organisational culture has a significant effect on employee performance, workload has a significant effect on work motivation, organisational culture has a significant effect on work motivation, work motivation has a significant effect on employee performance, motivation plays a mediating role in the effect of workload on employee performance with work motivation, work motivation plays a mediating role in the effect of organisational culture on employee performance.

Concepts :

Access to Document

SDGs

Citations by Year