Abstract

This study aims to examine the impact of work stress and work environment on the performance of university administrative staff. The research adopts a quantitative approach, explaining phenomena by collecting numerical data and analyzing it using statistical methods. The population consists of administrative university staff in Lombok (Indonesia). Partial Least Square-Structural Equation Model (PLS-SEM) with Smart PLS 3.0 software was employed to analyze the data. The findings indicate that work stress has a positive and significant effect on employee performance, suggesting that higher levels of perceived work stress correlate with greater improvements in performance. Additionally, the work environment positively and significantly affects employee performance, implying that better physical and non-physical work conditions lead to more substantial performance enhancements. This study highlights the importance of considering contextual factors in managing work stress and the work environment to boost employee performance.

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