Budi Handayani — Universitas Mataram

Budi Handayani

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Concepts

Consumer Behavior and Marketing Influence

Customer Service Quality and Loyalty

Employee Performance and Motivation

Research output (1)

THE IMPACT OF SERVICE QUALITY ON CUSTOMER LOYALTY WITH MODERATING EFFECT OF CUSTOMER SATISFACTION IN DITLANTAS POLDA NTB

https://doi.org/10.18551/rjoas.2019-09.02

Source: Russian Journal of Agricultural and Socio-Economic Sciences

Authors: Sri Winda Pinem; Budi Handayani; Lalu Hamdani Husnan

article cite 3 Year 2019 Open Access

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